Last updated on 2025-07-18, by Leia

How Many People Can Watch Max at Once?

Do you love Max? It is a popular choice to kill time as it is home to countless brilliant video content, from TV shows to movies. However, have you been frustrated when your great movie time is interrupted by a prompt saying the number of account users exceeds the limitation? How many people can watch Max at once? What’s the rule of sharing a Max account? How to avoid such an upsetting experience for good? If you are confused about these questions, here is the right place for you. In this post, we will share some information about the restrictions of Max and useful tools to get rid of it. Scroll down to find more.

Part 1: How Many People Can Watch Max at Once?

Firstly, you need to learn about the rule of Max on the number of simultaneous viewers. It currently offers three choices.

1. Basic with ads: only 2 devices can play Max content simultaneously, with a maximum picture quality of 1080p.

2. Standard plan (ad-free): 2 devices can play back Max simultaneously but supports 4K ultra quality.  

3. Premium plan (ad-free): Up to 4 simultaneous viewers are supported with 4K image quality.  

4. Special restrictions on sports content: Live streaming events (such as NBA, MLB) can only be watched by a maximum of 2 people simultaneously in any package, even for premium packages.  

5. Additional Member Account (Premium Plan only): You can add 2 external members, which costs $19.99 per person per year, but each person is limited to 1 device.  

Part 2: How to Check Your Max Plan and Active Devices

Now you know how many devices can stream Max, but how to check your Max plan and active devices? Here is the guide.

Within App or on webpage:

Step 1. Login to the Max account and click on the personal avatar in the upper right corner.

Step 2. Select "Settings" > "Subscription". This displays the current package type (such as Premium) and the maximum number of concurrent viewers.

Step 3. Switch to the "Devices" tab to view all registered devices (up to 5) and their last active time. Click "Sign Out" to forcibly remove idle devices.  

Part 3: What Happens If You Exceed Max’s Streaming Limits?

What would happen if you reach the Max download limits? In fact, the system will send you a prompt saying ‘Your account is playing on too many devices’ when you watch videos on Max. In that case, your playback will be paused. How to tackle the problem? The simplest way is to contact your family or friends who are watching the show on your account and ask them to temporarily close a playback window to make room for you. If no one responds or you don’t know another viewer, go to the "Devices" page in your account settings and force those devices that have not been used for a long time to log out. Remember, when watching live broadcasts such as sports games, this restriction is even stricter.

Part 4: How Many Profiles Can You Have on Max?

On Max, a main account can create up to 5 exclusive profiles. This includes your own master profile and four other member profiles that you can customize. Whether you want to create a separate space for your parents, children, or roommates at home, it counts towards these 5 spots. Each profile is independent, with a separate viewing history, collection list, and recommended content. So, everyone does not interfere with each other. Do you want to add or remove members? Just manage it directly in your account settings. The operation is very simple, and switching information is also very convenient.

Part 5: How Do You Add Profiles for Family Members on Max?

Here is a guide on adding profiles for family members.

Step 1. Log in to the main account.

Step 2. Enter the file management page: click on the avatar icon in the upper right corner >select "Manage profiles".

Step 3. Create a new member profile: Click on "Add New" and enter your family member.

Step 4. Set up a child lock (if necessary): Check "Kids Profile" and the system automatically filters adult content.

Part 6: How to Sign Out Another Device on Max

If your account is shared by others and you want to forcefully log out of that device, follow the steps here.

Step 1. Log in to Max with your main account on the website or on your app.

Step 2. Click on the personal avatar in the upper right corner to enter the account center. Then you can find the "Devices" option in the "Settings". Here, you will see a list of all devices that have logged into your account.

Step 3. Find the device you want to kick off, and click the "Sign Out" button next to it. Then the system will immediately log out the account on that device.

If the other party wants to use this device to watch Max again, they must re-enter their password to log in. Regularly cleaning up infrequently used devices can not only ensure account security, but also avoid overcrowding.

Part 7: How to Watch Max on Multiple Devices?

Is there any way of getting rid of the restrictions for good? It is a good solution to download HBO Max videos in advance. Then you can even watch them without a proper connection.

Moyea Max Downloader is the top-notch selection. It can help you download Max videos and convert them to MP4/MKV, which are playable on all devices and players. The batch downloading feature is great. You can save a whole season of TV series with a click. All the ads and commercials are automatically removed during the process. It even allows you to select and save multilingual subtitles. If you make good use of Moyea, you can easily share the downloaded videos with your family and friends. That means you can watch the great movies at the same time without any restrictions!

Here is how to use this top HBO Max downloader.

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• Moyea MAX Downloader

  – Downloads any shows from all HBO streaming servers
  – Downloads full episodes in batches
  – Allows users to export videos in MP4 or MKV format
  – Supports choosing output audio tracks and subtitles
  – Removes all the ads automatically in the downloaded videos

  DownloadDownload

Step 1.Output directory setting

Open Moyea Max Downloader on your computer. Select the three dots in the top right and open "Settings". Here, you can set the color and language of the homepage. If you want to activate the batch downloading feature, change the number of batches downloaded for higher working efficiency. Then choose a folder to keep the downloads. Hit "Save" to move on to the next step.

Step 2. Search for the target video

Search for and open the homepage of Max through the embedded browser. Log in to your Max account and find the movie you want.

Step 3. Play the Max video

Play the video, and the program will analyze the playback page. Soon, a panel appears with all available videos shown on it. You can choose based on differences in video qualities, frame rates, and sizes. Set the output format as MP4 or MKV. If necessary, remux subtitles into the video or separate them from the video.

Step 4.Download Max videos

After you make the decision, choose the “Download” to start the process. It would take a few minutes. If you download a few videos at the same time, you can check and manage the tasks in the sidebar.

Congrats. Now you have downloaded great movies from Max, and you can watch them with as many friends as you want at the same time.

Conclusion

In this post, we shared the number of simultaneous viewers on Max and how to manage the account. Even if you subscribe to the premium plan, there is still a restriction. To get rid of the restriction easily, try Moyea Max Downloader. It is a professional helper to save high-quality videos from Max. Then you can enjoy great movie time any time you want with the whole family and say goodbye to the days of struggling to coordinate device upgrade packages. Give it a try and immersive yourself in the fascinating movie hour.